Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a brand for us to look at? This page covers the best ways to reach us and what you can expect once you do.
How to Reach Our Team
Email is the quickest and most reliable way to get in touch. Send your message to [email protected] and a member of the team will pick it up. We do not rely on automated replies — every message is read by a person, and we aim to respond within a couple of working days.
If you can, tell us up front what your message is about. A short line such as "review query" or "bonus terms question" helps us route it to the right person and get back to you faster.
What You Can Get in Touch About
- Questions about our reviews — If you would like more detail on how a brand featured on our list of trusted non-GamStop casinos was assessed, ask us directly.
- Corrections — Welcome offers, wagering terms and licensing details change often at operators outside the GamStop scheme. If you spot something that looks out of date, we want to know.
- Site suggestions — Come across a casino or betting site not on GamStop that you think deserves a closer look? Let us know which one and why.
- Feedback on payment methods or games — If you have found a discrepancy between what a site advertises and what you experienced with deposits, withdrawals or its games library, we take that seriously.
- General enquiries — Anything else about the site, our content, or how we approach ranking and rating is fair game.
What We Cannot Help With
We are an independent information site, not a gambling operator, a regulator or a support service. That means we cannot process deposits or withdrawals, resolve account disputes with a specific casino, or act on behalf of any brand listed here. Those matters need to go directly to the casino's own customer support.
Likewise, if you are looking for help with managing your gambling, please mention this in your message and we will point you towards appropriate independent support resources. We do not offer financial or gambling advice through this contact form.
A Note on How We Work
Our reviews and rankings are built from research into welcome offers, payment options, licensing, and the general reliability of each brand featured on the site. Reader feedback genuinely feeds into how we keep that research current, particularly given how quickly new operators and offers appear in this space. If something we have published has helped, misled, or confused you, that is exactly the kind of message we want to receive.
We should also be upfront: some of the links and offers on this site are commercial, and we may earn a commission if you sign up through them. This never decides how a brand is rated or where it sits in our rankings — those calls are made independently, before commercial arrangements are considered.
Before You Write In
A couple of quick checks can save time on both sides:
- If your question relates to a specific brand, have the name to hand — most of our answers depend on which operator you mean.
- Check whether the answer is already covered on our main comparison page, particularly for questions about licensing, offers or how a brand was rated.
- Remember that all gambling content on this site is intended for readers aged 18 and over.
Thank you for taking the time to read this far. Whether it is a quick question or a detailed piece of feedback, we look forward to hearing from you.